Política de envío
1. Processing
You will receive a notification once your order has shipped. Note: Orders are not processed or shipped on weekends or major holidays.
2. Shipping Rates & Delivery Estimates
U.S. orders of $100 or more ship FREE. Shipping charges for orders under $100 are calculated and displayed at checkout.
- Standard Shipping (US): 3–7 business days.
- Expedited Shipping: 2–3 business days (available for select items).
- International Shipping: 7–21 business days (depending on destination and customs).
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours. If your order contains items from different suppliers, you may receive multiple tracking numbers in separate emails.
4. Customs, Duties, and Taxes
Blue Bow Box is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Lost or Damaged Packages
If you received your order damaged, please contact us at care@bluebowbox.com within 7 days with photos of the packaging and the damaged goods. As per our Refund Policy, we will issue Store Credit or a replacement for verified damaged items. We are not liable for any products lost during shipping; however, we will assist you in filing a claim with the carrier.