Shipping policy

1. Processing 

You will receive a notification once your order has shipped.

• Note: Orders are not processed or shipped on weekends or major holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (US): 3–7 business days.

• Expedited Shipping: 2–3 business days (Available for select items).

• International Shipping: 7–21 business days (Depending on destination and customs).

Pro-Tip: Since you are using Syncee, try to source from US-based suppliers to guarantee that 3–7 day delivery window.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24–48 hours. If your order contains items from different suppliers, you may receive multiple tracking numbers in separate emails.

4. Customs, Duties, and Taxes

Blue Bow Box is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Lost or Damaged Packages

If you received your order damaged, please contact us at support@bluebowbox.store within 48 hours with photos of the packaging and the damaged goods.

• As per our Refund Policy, we will issue Store Credit or a replacement for verified damaged items.

• We are not liable for any products lost during shipping; however, we will assist you in filing a claim with the carrier.